POST Multimedia Products

Senate Bill 978 was approved by Governor Brown on September 30, 2018. This legislation requires POST and local law enforcement agencies to post conspicuously on their websites “all current standards, policies, practices, operating procedures, and education and training materials that would otherwise be available to the public” if a request was made pursuant to the California Public Records Act, located in Government Code §7920.000 et seq.

In compliance with SB-978, POST has made multimedia products available through this webpage, unless it falls within an applicable exemption under the Public Records Act.

Resources provided on this page are not meant for individual training. Training resources should be accessed in the POST Learning Portal. 

The below content is provided only for public review and awareness in compliance with Penal Code section 13650 and is subject to the general terms and conditions of use of the materials on this website, including but not limited to the disclaimer of liability. 

As a training tool, these courses are designed and intended to be used in connection with authorized law enforcement training by California POST participating agencies and personnel only.  The materials are not intended for use for training purposes outside of the POST program, and any other usage is expressly prohibited.  The Commission on Peace Officer Standards and Training and its training contributors or partners shall not be held liable for, and assume no responsibility for, any such unauthorized usage of this material. 

Note: Downloadable videos are in MP4 format. Some videos may have problems playing on an Apple operating system. Our team is working to remedy this issue. If you have questions, contact Learning Portal Support by email or telephone at (916) 970-4650.

Training Videos

AB 392: California’s New Use of Force Standards

Director & Coordinator Orientation Program

Active Shooter

*Redacted per GC Section 7922.000*

  • Overview*
  • Integrated Training*
  • Initial Response*
  • Unified Response *
  • Rescue and Medical Operations*
  • Managing the Ongoing Event*
  • Final Thoughts

Animal Cruelty

Autism Recognition and Response

Bailiff Training

Bias and Racial Profiling

History and Why It Matters

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What historical events have impacted the way law enforcement does its job today?
  • 1-4 - Discussion
  • 1-5 - How do generational or “shared” history affect public perspectives of law enforcement?
  • 1-6 - Interviews
  • 1-7 - What does “your uniform has a voice” mean in your daily encounters?

The Importance of Community

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - Describe the similarities and differences in the approach of the two officers in assisting the woman and her son.
  • 2-4 - Discussion
  • 2-5 - What aspects of the officers’ behaviors affected this incident positively and how do empathy and experience influence such actions?
  • 2-6 - Interviews
  • 2-7 - Describe how the tenets of Procedural Justice (i.e., voice, neutrality, respect and trustworthiness) are interrelated.

Understanding Bias and Profiling

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - What effects could the officer’s actions and questions have upon the driver, the driver’s family, and future contacts?
  • 3-4 - Discussion
  • 3-5 - Differentiate between bias and prejudice and explain how one should deal with them from a law enforcement perspective.
  • 3-6 - Interviews
  • 3-7 - How can we reinforce the image of unbiased policing to the public?

Recognizing Diverse Cultures and Populations

  • 4-1 - Intro 
  • 4-2 - Scenario
  • 4-3 - What aspects of the officer’s interactions created positive perceptions of the officer and law enforcement  
  • 4-4 - Discussion
  • 4-5 - Describe available training and other resources that aid officers in understanding the various cultures they serve.
  • 4-6 - Interviews
  • 4-7 - Identify differences you recognize within your agency and the various cultures you serve. 

Body Worn Cameras

California Public Records Act

Child Sexual Abuse and Exploitation

Crowd Management

*Redacted per GC Section 7922.000*

Concepts of Crowd and Public Protection

  • 1-1 Intro
  • 1-2 Describe your agency’s less-lethal deployment policy requirements.

Preplanning, Cameras, and Social Media

  • 2-1 Intro
  • 2-2 Scenario
  • 2-3 Describe the potential benefits of the preplanning elements displayed in this scenario.
  • 2-4 Discussion*
  • 2-5 Identify who might be included in a preplanning meeting and their roles toward event preparation and operations.
  • 2-6 Interviews*
  • 2-7 Identify various sources of digital media (photos, videos, websites, etc.) that may benefit pre-event, event, and post-event objectives.

Wellness Concerns

  • 3-1 Intro
  • 3-2 Scenario
  • 3-3 Describe one trait revealed in each of the individuals that may negatively affect their overall wellness.
  • 3-4 Discussion
  • 3-5 Describe agency co-workers’ responsibilities toward one another's wellness during prolonged events.
  • 3-6 Interviews
  • 3-7 Describe how an agency’s dispatchers, officers, and ranking officials may mitigate staff stress during prolonged incidents.

Preparing for Safety and Neutrality

  • 4-1 Intro
  • 4-2 Scenario
  • 4-3 What important topics would you discuss with protest organizers during a pre-event meeting? 
  • 4-4 Discussion
  • 4-5 What passive strategies and evidence can aid in post-event investigations and prosecutions?
  • 4-6 Interviews*
  • 4-7 Identify potential weapons and other items that may be found during an area assessment.

Governor’s Policing & Protest Recommendations

  • 5-1 Discussion
  • 5-2 How can the Governor's Recommendations on Crowd Management positively affect the response of law enforcement to these incidents?

Crowd Management, Intervention and Control

*Redacted per GC Section 7922.000*

Law Enforcement's Goal

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What is your agency plan for responding to passive resistance situations?
  • 1-4 - Discussion
  • 1-5 - Describe some methods agencies might use to document an event.
  • 1-6 - Interviews*
  • 1-7 - How does your agency practice responding to these types of events?

Planning and Preparation

Information Management

Roles and Responsibilities

Crowd Control

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - What are the required elements of a dispersal order?
  • 5-4 - Discussion
  • 5-5 - What constitutes an unlawful assembly?
  • 5-6 - Interviews*
  • 5-7 - How would you document use of force connected with a mass arrest situation?

Media

Cyber Exploitation

*Redacted per GC Section 7922.000*

Identification

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - In the early stages of a Cyber Exploitation investigation involving the use of a cell phone, what concerns might you have for the preservation of evidence?
  • 1-4 - Discussion
  • 1-5 - In what ways has technology impacted our ability to identify both suspects and victims in Cyber Exploitation cases?
  • 1-6 - Interviews
  • 1-7 - What are some considerations for identifying who is involved in a Cyber Exploitation investigation where social media has facilitated widespread distribution of evidence?

Legal Considerations

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - What is your agency policy and/or current law regarding jurisdictional issues if a Cyber Exploitation crime occurs in another jurisdiction when the victim is within your jurisdiction?
  • 2-4 - Discussion
  • 2-5 - What are the current laws and policies for your agency regarding the access and/or seizure of information on a cellphone belonging to a victim?
  • 2-6 - Interviews
  • 2-7 - What is your department policy regarding the use of department computers to access social media information from suspects?

Victim Contact

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - List some examples of penal code sections that may apply in a Cyber Exploitation investigation.
  • 3-4 - Discussion
  • 3-5 - What are some important ways to begin building rapport with victims of Cyber Exploitation?
  • 3-6 - Interviews
  • 3-7 - What are some available resources in your jurisdiction to assist victims of Cyber Exploitation?

Investigation

  • 4-1 - Intro 
  • 4-2 - Scenario
  • 4-3 - What are some important preliminary steps in a Cyber Exploitation investigation?
  • 4-4 - Discussion
  • 4-5 - If most victims simply want the offensive material removed from social media, why is it important for law enforcement to look deeper and investigate allegations of Cyber Exploitation?
  • 4-6 - Interviews
  • 4-7 - Why are “IP addresses” so important in a Cyber Exploitation case?

Evidence and Case Preservation

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - List some of the laws enacted years ago, that would apply to current online criminal conduct.
  • 5-4 - Discussion*
  • 5-5 - When collecting digital evidence from a suspect or suspect’s home, what are some important considerations regarding items that are powered on?
  • 5-6 - Interviews*
  • 5-7 - What are some resources in your jurisdiction that may be available to provide assistance to you in a Cyber Exploitation investigation?

De-escalation: Enhancing Strategies for Everyday Encounters

Professionalism and Perspectives

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What non-verbal communication tactics did the second officer employ to de-escalate the situation?
  • 1-4 - Discussion
  • 1-5 - What possible personal factors could the initial officer be facing that could contribute to his unprofessional approach and how might he overcome their influence?
  • 1-6 - Interviews
  • 1-7 - Define “de-escalation.”

Self-Regulation

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - What did the first officer do, say, or fail to recognize that could have contributed to the increase of intensity?
  • 2-4 - Discussion
  • 2-5 - In what way and to what degree did each officer on scene represent leadership?
  • 2-6 - Interviews
  • 2-7 - Describe some of the strategies and techniques officers may use to lessen the intensity of a situation (i.e., de-escalate).

The Power of Words

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - What specific verbal communication skills aided the officer in his approach to de-escalation and how did they differ from both the student’s and teacher’s?
  • 3-4 - Discussion
  • 3-5 - What factors in the environment did the officer address to de-escalate the situation?
  • 3-6 - Interviews
  • 3-7 - What aspects of self-awareness or Emotional Intelligence benefit officers when employing de-escalation efforts?

Officer Safety and Officer Wellness

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - What strategies and tactics did the officers use to decrease the situation’s overall intensity?
  • 4-4 - Discussion
  • 4-5 - What are some effects repeat calls for service may have upon officers and how can officers proactively address them?
  • 4-6 - Interviews
  • 4-7 - Explain the positive and negative aspects of the public's expectation that officers explain their actions.

Did You Know? Series

Dispatchers: Career Resiliency

Uncontrollable Factors

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What are some ideas you might try in your own communications center to increase morale for dispatchers working holidays?
  • 1-4 - Discussion
  • 1-5 - What are some common complaints dispatchers have at your communications center? How can you address these issues?
  • 1-6 - Interviews
  • 1-7 - What are some of the ways you can mitigate stress within your own communications center?

Controllable Factors

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - At what point should dispatchers approach a supervisor about a peer’s conduct that causes concern due to rude or unprofessional behavior?
  • 2-4 - Discussion
  • 2-5 - What level of responsibility should be shared by dispatchers in your communications center for their own happiness and morale?
  • 2-6 - Interviews
  • 2-7 - What are some methods your dispatchers can use to ease stress, particularly when the communications center is busy?

Communication

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - What do you do in your communications center to promote open and healthy lines of communication?
  • 3-4 - Discussion
  • 3-5 - What can you describe in your communications center that provides evidence that your dispatchers trust each other with open communication?
  • 3-6 - Interviews
  • 3-7 - What steps have you taken or might you take in your communications center to overcome the reluctance most dispatchers have to ask for help?

Taking Care of Our Own

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - In what ways do you offer encouragement in your dispatch center for dispatchers to seek professional help in order to reduce long term stress?
  • 4-4 - Discussion
  • 4-5 - What takes place in your dispatch center that shows your dispatchers are willing to ask for help when necessary?
  • 4-6 - Interviews
  • 4-7 - What can you do within your communications center to provide closure for critical incidents handled by your dispatchers?

Management and Supervision

  • 5-1 - Intro 
  • 5-2 -Scenario
  • 5-3 - As a supervisor, in what way do you introduce potentially unpopular procedural change within your organization to minimize resistance?
  • 5-4 - Discussion
  • 5-5 -As a supervisor, if you saw or heard subordinates within a center complaining openly about a policy, at what point would you intercede?
  • 5-6 - Interviews
  • 5-7 - Do your dispatchers feel safe and comfortable approaching supervisors in your organization? What evidence can you cite to verify that?

Dispatchers: Suspicious Activity Report

Why Is It Important?

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - How are Suspicious Activity Reports important for your agency and your community?
  • 1-4 - Discussion
  • 1-5 - In what ways might your job as a dispatcher provide you with better situational awareness?
  • 1-6 - Interviews
  • 1-7 - Why do you feel that dispatchers file some of the best Suspicious Activity Reports?

What to Look For, What to Act On

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - What are some examples of activity in your jurisdiction that might cause you to consider filing a SAR?
  • 2-4 - Discussion
  • 2-5 - What are some examples of infrastructure and/or high-value targets within your jurisdiction?
  • 2-6 - Interviews
  • 2-7 - Why does a SAR focus on the behavior and not “the person?”

The SAR Process

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - What are some of the ways you could file a Suspicious Activity Report?
  • 3-4 - Discussion
  • 3-5 - What steps would you take to determine who from your agency (or neighboring agency) is a Terrorism Liaison Officer?
  • 3-6 - Interviews
  • 3-7 - What are some of the reasons it is important to know your Terrorism Liaison Officer?

Resources

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - Other than dispatchers and local police agencies, what entities might attend a Terrorism Liaison Officer meeting?
  • 4-4 - Discussion
  • 4-5 - In addition to LPRs (License Plate Readers) what types of resources might be available within your community?
  • 4-6 - Interviews
  • 4-7 - While at your console, what resources are available to access information on a possible SAR?

SAR Stories

  • 5-1 - Intro 
  • 5-2 -Scenario
  • 5-3 - What are some examples of suspicious activity or incidents in your jurisdiction that could have been filed as a Suspicious Activity Report?

Dispatcher Wellness

What is Wellness?

  • 1-1 Intro
  • 1-2 Scenario
  • 1-3 Describe positive qualities newer staff bring to a Communications Center.
  • 1-4 Discussion
  • 1-5 How have the job-related stressors you deal with changed from earlier in your career?
  • 1-6 Interviews
  • 1-7 Describe how the Communications Center culture affects individual wellness.

Trauma

  • 2-1 Intro
  • 2-2 Scenario
  • 2-3 What circumstances or behaviors would indicate to you that professional assistance is warranted to address trauma?
  • 2-4 Discussion
  • 2-5 Knowing ‘triggers’ will likely reappear, how can dispatchers be better prepared for their eventual return?
  • 2-6 Interviews
  • 2-7 What are some of the personal and professional risks of leaving trauma unaddressed?

Leadership

  • 3-1 Intro
  • 3-2 Scenario
  • 3-3 What are the staff expectations of supervisors during significant or unusual incidents?
  • 3-4 Discussion
  • 3-5 What perspectives lessen the unavoidable sense of helplessness that accompanies some calls and incidents?
  • 3-6 Interviews
  • 3-7 What are the traits of formal and informal leaders you respect?

Coping and Resources

  • 4-1 Intro
  • 4-2 Scenario
  • 4-3 How realistic is it to expect clear separations of work and personal life in the communications environment?
  • 4-4 Discussion
  • 4-5 What helpful things can dispatchers do when carrying significant personal issues at work?
  • 4-6 Interviews
  • 4-7 Provide examples of how self-talk can both positively and negatively affect health and performance.

Breathing Exercise

Domestic Terrorism Update

*Redacted per GC Section 7922.000*

  • Introduction*
  • Organizations Associated with Domestic Terrorism*
  • Indicators and Warnings*
  • Impact On The Community*
  • The Intelligence Process*
  • Situational Security Awareness*
  • Legal Issues*
  • Officer Safety*
  • Credits*

Domestic Violence And Sexual Assault In Tribal Communities

Drug-Endangered Children

Elder and Dependent Adult Abuse

Crimes and Perpetrators

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - During an initial investigation, what are some indications of possible financial abuse involving an elder?
  • 1-4 - Discussion
  • 1-5 - Why might an elder be reluctant to give information to the police in a case of possible financial abuse?
  • 1-6 - Interviews
  • 1-7 - What resources are available within your community to assist victims of elder abuse?

Investigation Techniques

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - During an initial investigation of elder abuse, what types of evidence might be apparent that indicate financial fraud?
  • 2-4 - Discussion
  • 2-5 - If the caregiver is a family member in a possible elder abuse situation, how might you overcome the reluctance of the victim to recognize the situation as a crime?
  • 2-6 - Interviews
  • 2-7 - What are some critical details that must be documented for an elder abuse or dependent adult investigation?

Interviewing Tips

  • 3-1 - Intro
  • 3-2 -Scenario
  • 3-3 - What are some of the ways you might begin to establish rapport with a possible dependent adult victim of abuse?
  • 3-4 - Discussion
  • 3-5 - When interviewing a victim who has difficulty speaking, what are some possible methods you can employ to establish communication?
  • 3-6 - Interviews
  • 3-7 - What are some possible barriers to successful communication with a victim of abuse in a residential care facility?

Investigating Within a Facility

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - At your agency, what might you do to improve collaboration with the local Ombudsman’s office?
  • 4-4 - Discussion
  • 4-5 - When involved in an abuse investigation in a long-term care facility, what important notifications might be required in your jurisdiction?
  • 4-6 - Interviews
  • 4-7 - When might you contact the Bureau of Medi-Cal Fraud and Elder Abuse for an investigation within a long-term care facility in your jurisdiction?

Resources for Stress Management

  • 5-1 - Intro 
  • 5-2 -Scenario
  • 5-3 - In your jurisdiction what cross reporting is required for a battery in a residential home, where the victim qualifies as an “elder?”
  • 5-4 - Discussion
  • 5-5 - Describe the step-by-step process to obtain a temporary restraining order within your agency.
  • 5-6 - Interviews
  • 5-7 - In what ways can Adult Protective Services aid in one of your investigations of adult abuse?

End of Life Option Act

How to Verify

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What is your coroner’s office criteria on when they need to respond to the scene of a death case?
  • 1-4 - Discussion
  • 1-5 - What are some of the ways we can support family members during a death case investigation that has no apparent suspicious circumstances?
  • 1-6 - Interviews
  • 1-7 - What are some of the ways you can verify an End of Life Option Act death?

Dynamic Investigations

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - Absent suspicious circumstances, what is your department policy and/or county Emergency Medical Services Authority policy on entering a home where you are told this is an End of Life Option Act case?
  • 2-4 - Discussion
  • 2-5 - What information might you gather or confirm when responding to or on the scene of an End of Life Option Act case where the patient is alive and declines medical aid?
  • 2-6 - Interviews
  • 2-7 - In a dynamic situation for an End of Life Option Act case, why is it important to ensure you investigate with empathy and understanding?

De-Escalation Techniques

  • 3-1 - Intro
  • 3-2 -Scenario
  • 3-3 - What are some important ways of building rapport in the early stages of an End of Life Option Act case when family members are in disagreement?
  • 3-4 - Discussion
  • 3-5 - What are some techniques for de-escalation when family members are upset at the scene of an End of Life Option Act case?
  • 3-6 - Interviews
  • 3-7 - What resources can you offer to families trying to understand an End of Life Option Act decision?

Investigating a Death

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - In what ways can medication at the scene help you to verify that a death case is an End of Life Option Act situation?
  • 4-4 - Discussion
  • 4-5 - What are your agency’s reporting requirements for an End of Life Option Act case?
  • 4-6 - Interviews
  • 4-7 - What types of information might you gain if you are able to speak to a doctor listed as having seen the patient for an End of Life Option Act death investigation?

Engaging the Muslim Community

Ethical Decision Making

Ethical Approach

Unethical Decisions

Tools for Making Ethical Decisions

Ethical Crossroads

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - Would you feel differently if the officer was male and the explorer was female? Why or why not?
  • 4-4 - Discussion
  • 4-5 - Including the explorer, who else could be affected by these actions?
  • 4-6 - Interviews
  • 4-7 - How do you encourage or support ethical behavior?

Taking Action

Honoring the Public Trust

Everyday Leadership

Leadership Is

Purpose

Choices

Power and Authority

Courage

Inspire

Extradition Procedures

Gangs and Drugs: Dealing With Gang Members

*Redacted per GC Section 7922.000*

Hate Crimes: Identification and Investigation

What is a Hate Crime?

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What are some important considerations regarding suspect and/or victim statements when investigating hate crimes?
  • 1-4 - Discussion
  • 1-5 - What are some ways to prove the suspect’s bias in a hate crime investigation?
  • 1-6 - Interviews
  • 1-7 - In what ways do hate crimes differ from other crimes?

Understanding the Victims

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - Why is it so important in a hate crime to be able to establish rapport with a victim?
  • 2-4 - Discussion
  • 2-5 - What is meant by and why is it important to consider the statement, “Hate crimes are a message crime.”
  • 2-6 - Interviews
  • 2-7 - What resources does your agency have that may offer support to victims of hate crimes?

Initial Investigation

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - When victims are relaying foul language, insults or derogatory terms, why is it essential to determine the exact wording used?
  • 3-4 - Discussion
  • 3-5 - What items might you consider when looking for physical evidence in a hate crime? 
  • 3-6 - Interviews
  • 3-7 - Why might it be beneficial to reach out to community resources when investigating a hate crime? 

Reporting and Documentation

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - Why is it important to accurately document any slang, insulting, derogatory or other terms used during a hate crime?  
  • 4-4 - Discussion
  • 4-5 - What other information needs to be documented in a hate crime, as opposed to other criminal violations?
  • 4-6 - Interviews
  • 4-7- Why might it be important to document a hate incident even when it doesn’t rise to the level of a criminal act?   And if it is important, what methods can be used to document these incidents? 

Outreach and the Community

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - When unsure of the title or term you should use to refer to a victim (or suspect) what are some ways to establish rapport when determining this? 
  • 5-4 - Discussion
  • 5-5 - What are some benefits to an agency when officers reach out to and build relationships with community organizations or groups? 
  • 5-6 - Interviews
  • 5-7 - When entering an unfamiliar meeting hall or place of worship, what are some ways to build rapport with those community members? 

Hearsay Testimony

Homelessness and Policing: A Collaborative Approach

Stages of Homelessness

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - Describe some resources in your own community that may be able to assist a family who has recently become homeless.
  • 1-4 - Discussion
  • 1-5 - What are some ways officers can build rapport with the homeless community?
  • 1-6 - Interviews
  • 1-7 - Why is it important to build relationships with the service providers in your own community?

Approach and Contact

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - Do you agree with the resolution by the officers in this scenario? Why or why not?
  • 2-4 - Discussion
  • 2-5 - What resources might you have in your community that can assist with potential mental health issues?
  • 2-6 - Interviews
  • 2-7 - What are some potential underlying contributing factors to use of force situations when dealing with individuals who are homeless?

Enforcement and Collaboration

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - When confronted with chronic violators in your community, what are some alternative methods you might use to seek resolution?
  • 3-4 - Discussion
  • 3-5 - Is your job as a police officer within your community to only be concerned with enforcement? Why or why not?
  • 3-6 - Interviews
  • 3-7 - When employing the assistance of other stakeholders within your community, what are some methods of building rapport to ensure a collaborative solution?

Leveraging Available Resources

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - When confronted with a homeless encampment within your own community, what are some ways to enlist collaboration with other service providers?
  • 4-4 - Discussion
  • 4-5 - What are some of the reasons officers are reluctant to take enforcement action against homeless encampments and what can be done to overcome this resistance?
  • 4-6 - Interviews
  • 4-7 - When arresting an individual who is homeless, what methods would you employ within your agency to secure the property of that individual?

Legal Considerations and Potential Liabilities

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - What is necessary for a contact to reach the level of a detention?
  • 5-4 - Discussion
  • 5-5 - When contacting an individual in a park setting who is possibly homeless, if there is no evidence of criminal activity, what are some other potential resolutions to the situation?
  • 5-6 - Interviews
  • 5-7 - When dealing with individuals who are homeless, what are some examples of conduct by officers that could potentially result in a lawsuit against that agency?

Homicide Investigation

Human Trafficking

Changing Mindset

Legal and Sentencing Exposure

Victimization and Indicators

Evidence and Investigation

Labor Trafficking

Initial Response to Critical Incidents

*Redacted per GC Section 7922.000*

  • Overview
  • Human Factors for Responders and Self-Regulation*
  • Situational Awareness*
  • Sense-Making*
  • Scene Assessment and Prioritization*
  • Command on the Edge of Chaos*
  • Final Thoughts*

Initial Response to Natural Disasters

Pre-Incident Planning and Awareness

  • 1-1 - Intro
  • 1-2 - Scenario
  • 1-3 - What are some fundamental measures every officer should take to be prepared for a disaster?
  • 1-4 - Discussion
  • 1-5 - What could be included in “go bags” for both personal and professional use?
  • 1-6 - Interviews
  • 1-7 - What potential hazards exist in your patrol area and region, and how can identifying them better prepare you for dealing with a major disaster?

Initial Response

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - What initial information is often most critical upon arrival to incidents like this emergent fire?
  • 2-4 - Discussion
  • 2-5 - What tasks for the first-on-scene officer during emergent disasters are not usually experienced during “routine" calls?
  • 2-6 - Interviews
  • 2-7 - How can you better prepare to be the initial incident commander at the next disaster (prior to ICS)?

Evacuations

  • 3-1 - Intro
  • 3-2 -Scenario
  • 3-3 - What aspects/techniques of emergency evacuations in this scenario stand out to you?
  • 3-4 - Discussion
  • 3-5 - Describe possible roles you will assume in evacuations and any related department policies.
  • 3-6 - Interviews
  • 3-7 - What resources are available to aid first responders during evacuations?

Communications and Security

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - Describe the communications systems that can be negatively affected during disasters and the available means to mitigate their loss.
  • 4-4 - Discussion
  • 4-5 - What can peace officers do to comply with PC 409.5 while still providing for media personnel’s safety?
  • 4-6 - Interviews
  • 4-7 - Describe the value of consistent communications with the public and what actions allow it to occur.

Repopulation and Self-Care

  • 5-1 - Intro 
  • 5-2 -Scenario
  • 5-3 - What did the officer mean when he told his partner, “We can’t stay silent”?
  • 5-4 - Discussion
  • 5-5 - What are some reasons the law enforcement culture often does not willingly and openly address the “human behind the badge”?
  • 5-6 - Interviews
  • 5-7 - How can peace officers protect against "normalizing" the abnormal emotions and outcomes often associated with significant events?

Case Study: The Thomas Fire and Mudslides

Initial Response to Sexual Assault

*Redacted per GC Section 7922.000*

Unique Investigative Strategies

  • Intro
  • Scenario
  • 1-3 - How can you prevent prior or repetitive encounters from negatively affecting your investigations?
  • Discussion
  • 1-5 - What factors directly affect your decisions on an investigation's next steps?
  • Interviews
  • 1-7 - What can you do to improve your rapport-building skills?

Trauma-informed Approach

  • Intro
  • Scenario
  • 2-3 - Describe how trauma may affect the information that victims provide to initially responding officers.
  • Discussion
  • 2-5 - What aspect(s) of a trauma informed approach will enhance your investigation of sexual assault?

Interviewing Considerations

  • Intro
  • Scenario
  • 3-3 - Describe what responding officers can do or say to better set victims at ease during initial interviews.
  • Discussion
  • 3-5 - What would you discuss with a victim's friend or advocate (who is present) prior to an interview?
  • Interviews
  • 3-7 - What evidentiary issues may exist with a delayed report and how can you best mitigate them?

Evidence Collection and Arrest Decision

  • Intro
  • Scenario
  • 4-3 - What additional evidence may these officers be able to obtain while at this location?
  • Discussion
  • 4-5 - How would your investigative steps differ from those in this video?
  • Interviews*
  • 4-7 - Describe how standing affects the lawfulness of your evidence seizure.

Interview and Interrogation

*Redacted per GC Section 7922.000*

Goals and Objectives*

Legal Considerations

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - In this scenario, what was the requirement or what were the requirements for the miranda admonishment?
  • 2-4 - Discussion
  • 2-5 - What is the difference between an expressed waiver and an implied waiver?
  • 2-6 - Interviews
  • 2-7 - What is your department policy regarding the reading of a miranda admonishment?

Rapport Building

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - After using force on a suspect, in what ways can you begin to build rapport?
  • 3-4 - Discussion
  • 3-5 - If the arresting officer must use force to take a suspect into custody, why is it still important to build rapport, even if the arresting officer will not be conducting an interview or interrogation?
  • 3-6 - Interviews
  • 3-7 - Why might it be important for the interviewing officer to know the details of the arrest of the suspect?

Strategies*

Techniques*

Introduction to POST EDI

Investigations Within Mental Health Facilities

Patients and Facilities

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - Describe the process your agency would follow when responding to a major crime at a state-run facility.
  • 1-4 - Discussion
  • 1-5 - Describe the differences between state-run facilities, vocational facilities, and residential care centers within your jurisdiction (types of patients, locked, etc.).
  • 1-6 - Interviews
  • 1-7 - Describe the type or background of a typical patient you might find in a state-run facility within your jurisdiction.

Perpetrators and Possible Crimes

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - Overview the process you might follow when investigating an alleged sexual assault at a state-run facility.
  • 2-4 - Discussion
  • 2-5 - What might you do differently, and why, if faced with the investigation portrayed in the previous scenario?
  • 2-6 - Interviews
  • 2-7 - Why is it important to talk with the charge nurse and/or facility law enforcement when dealing with major crimes in a locked facility?

Investigation Barriers

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - Describe some additional barriers you might face when dealing with low functioning patients.
  • 3-4 - Discussion
  • 3-5 - What considerations and challenges might you face with other patients nearby when speaking with a witness, victim or suspect in a locked facility?
  • 3-6 - Interviews
  • 3-7 - What challenges, if any, might your police uniform present when conducting investigations within mental health facilities?

Conducting Investigations

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - What might be some challenges you could face when collecting and/or preserving evidence of a crime within a mental health facility?
  • 4-4 - Discussion
  • 4-5 - What challenges are presented when interviewing a suspect in restraints within a locked facility?
  • 4-6 - Interviews
  • 4-7- What are some important considerations for a patient's medical file when investigating a serious crime in a mental health institution?

Interview and De-escalation Tips

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - Describe some of the important considerations necessary when investigating a serious crime that involves a potentially delusional patient.
  • 5-4 - Discussion
  • 5-5 - Are there additional safety concerns present when interviewing a suspect in a locked facility? in a residential care facility?
  • 5-6 - Interviews
  • 5-7 - Describe some of the techniques you might employ in order to help calm an agitated patient whom you are trying to interview.

Mental Health: Responding to Individuals In Crisis

Legal Guidelines and Liability

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - How do you determine into which 5150 criteria a person may fit into?
  • 1-4 - Discussion
  • 1-5 - List some de-escalation techniques that may be useful when addressing a person who may have a mental disorder.
  • 1-6 - Interviews
  • 1-7 - How do you determine if a third-party informant is being objective?

Initial Contact and Observation

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - What factors might help you to conclude a person is serious about their suicidal ideation?
  • 2-4 - Discussion
  • 2-5 - List some local mental health resources you are able to offer to subjects.
  • 2-6 - Interviews
  • 2-7 - What are some techniques you can use to extend the mental health assessment process?

Investigation and Assessment

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - Identify ways an officer can show interest and concern with a person experiencing mental anguish.
  • 3-4 - Discussion
  • 3-5 - How do communication techniques differ when dealing with a juvenile versus an adult?
  • 3-6 - Interviews
  • 3-7 - When a juvenile has agreed to get help, how do you proceed?

Information and Documentation

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - Who might ultimately have reason to review and reference a completed 5150 form?
  • 4-4 - Discussion
  • 4-5 - Why is it important to have detailed documentation on a 5150 form?
  • 4-6 - Interviews
  • 4-7- What type of information is most helpful if a case is reviewed by a court or hospital system?

Weapons Confiscation

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - What type of weapons can be confiscated at the scene of a 5150 call?
  • 5-4 - Discussion
  • 5-5 - Describe the requirements under WIC 8102 regarding confiscation of weapons.
  • 5-6 - Interviews
  • 5-7 - What measures can be taken to protect a potential victim from harm by another who has a mental illness?

Next Generation Dispatching

The Importance of Connecting

The Role of Critical Thinking

Cultivating the Dispatch Culture

The Challenge of Changing Technology

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - What restrictions does your agency place on laptops, magazines, smartphones, etc. at your work station?
  • 4-4 - Discussion
  • 4-5 - Describe the benefits of embedding documents right into the call for service via smartphone or computer.
  • 4-6 - Interviews
  • 4-7- What social media platforms are used by your agency?

Work/Life Balance

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - What kinds of options/programs are available to advance your career?
  • 5-4 - Discussion
  • 5-5 - What are the benefits of attending outside training with dispatchers from other agencies?
  • 5-6 - Interviews
  • 5-7 - What types of topics are available to you in "wellness" classes/programs?

Officer In Charge

Who is in Charge?

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What are some of the things an officer can do at a scene to establish that they are in charge of that scene?
  • 1-4 - Discussion
  • 1-5 - What is your department policy or protocol for establishing who is in charge at a scene?
  • 1-6 - Interviews
  • 1-7 - What can happen at a scene when there is little or no supervision, when no one takes charge?

Expectations

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - How might taking charge at a scene mitigate risk management issues?
  • 2-4 - Discussion
  • 2-5 - What are some of the things that can be learned during a debrief of a critical incident?
  • 2-6 - Interviews
  • 2-7 - What is your department protocol for transferring supervision of a scene from one person to another?

Basic Knowledge, Skills and Attributes

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - What skills, knowledge or attributes do you believe a sergeant or command officer would look for in an officer in charge?
  • 3-4 - Discussion
  • 3-5 - What are some of the most effective skills, knowledge and attributes you have seen from leaders within your own organization?
  • 3-6 - Interviews
  • 3-7 - In what ways might asking questions and seeking assistance help increase the basic knowledge and skills of an officer or deputy preparing for an officer in charge assignment?

Preparation

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - Without providing a name, what are some examples of how leaders within your agency have helped to prepare subordinates for officer in charge positions?
  • 4-4 - Discussion
  • 4-5 - What are some examples of ways you can prepare for an officer in charge assignment at your own agency?
  • 4-6 - Interviews
  • 4-7- If you were a supervisor (or are a supervisor) what things might you do to encourage or develop an officer or deputy into a position as an officer in charge?

Leadership

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - If you were selected as an officer in charge, what are some ways you would provide encouragement to your team in a critical or priority type situation?
  • 5-4 - Discussion
  • 5-5 - What are some examples of self-reflection you have done or have seen done where you or someone in a supervisory role stepped back to ensure nothing had been overlooked?
  • 5-6 - Interviews
  • 5-7 - As a leader, what are some positive effects from simply standing back and observing the work of others and then offering encouragement when appropriate?

Communication and Relationship Building

  • 6-1 - Intro 
  • 6-2 - Scenario
  • 6-3 - What is your department policy or procedure regarding being interviewed by a media representative?
  • 6-4 - Discussion
  • 6-5 - What is your department policy or procedure for notifications from an officer in charge to the next level supervisor?
  • 6-6 - Interviews
  • 6-7 - Why is it important to have strong relationships in place with co-workers before being selected as an officer in charge?

Officer Wellness

What is Wellness?

  • 1-1 - Intro 
  • 1-2 - Scenario
  • 1-3 - What aspects of the officer’s behavior warrant concern?
  • 1-4 - Discussion
  • 1-5 - What resources may be available to officers to assist a peer in similar circumstances?
  • 1-6 - Interviews
  • 1-7 - How can the law enforcement profession’s demands affect relational, professional, physical, and mental wellness over time?

The Issues of Stress and Stressors

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - Identify common stressors, especially those inherent to law enforcement.
  • 2-4 - Discussion
  • 2-5 - Describe common coping mechanisms and their effectiveness.
  • 2-6 - Interviews
  • 2-7 - Describe examples of “self-care” used to address cumulative stress and compassion fatigue.

What to Look For

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - What changes in work habits, relationships, and personal activities indicate potential issues?
  • 3-4 - Discussion
  • 3-5 - What are some long-term strategies for mitigating stress and enjoying a healthier career and retirement?
  • 3-6 - Interviews
  • 3-7 - Identify behaviors in peace officers that reveal intervention or professional services are warranted?

Life Balance

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - What do you think gave these officers the courage to seek assistance?
  • 4-4 - Discussion
  • 4-5 - Discuss how patterns of isolation may evolve, affect relationships, and be prevented.
  • 4-6 - Interviews
  • 4-7 - Explain how “R to the third power” (i.e., Respect everyone you contact, respect the profession, and respect yourself) aids in life balance.

Resources and Coping

  • 5-1 - Intro 
  • 5-2 -Scenario
  • 5-3 - What behaviors does the officer convey that could reflect the increasing effects of stress?
  • 5-4 - Discussion
  • 5-5 - Discuss any stigmas in law enforcement toward mental health and professional services, including counseling and medication.
  • 5-6 - Interviews
  • 5-7 - Describe common traits of peace officers who maintain balance in their personal and professional lives.

Policing Indian Lands

Positional Asphyxia News Brief

POST Use of Force Standards and Guidelines

Preliminary Investigations

Only available on DVD

Preventing Law Enforcement Suicide

Principled Policing Instructor Videos

PTSD and Traumatic Brain Injury

Understanding PTSD and TBI

Identifying PTSD

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - What kind of verbal/non-verbal behavior do you see that suggests the driver is experiencing PTSD/TBI symptoms?
  • 2-4 - Discussion
  • 2-5 - What are other behaviors might you see in similar situations?
  • 2-6 - Interviews
  • 2-7 - Once PTSD/TBI is determined, how can an officer modify their behavior/tactics to avoid escalating the situation?

Identifying TBI

  • 3-1 - Intro
  • 3-2 -Scenario
  • 3-3 - If you were in the same situation, would you have done something differently?
  • 3-4 - Discussion
  • 3-5 - If you smelled the odor of alcohol on the subject, what if anything would you do differently?
  • 3-6 - Interviews
  • 3-7 - What services are available to veterans and non-veterans in your area?

Strategies for Successful Contact

Resources

Report Writing Practice Videos

Sexual Assault Investigation: Adults and Adolescents

*Redacted per GC Section 7922.000*

Sovereign Citizen Extremists

Only available on DVD

Stalking

Strategic Communications

Principled Policing

Contact Professional

  • 2-1 - Intro
  • 2-2 - Scenario
  • 2-3 - Provide some examples of how Strategic Communications are foundational to professionalism.
  • 2-4 - Discussion
  • 2-5 - In what ways might intervention of negative conduct by another officer truly embody professionalism?
  • 2-6 - Interviews
  • 2-7 - What are some examples of professionalism you have experienced when interacting with one of your supervisors?

Situational Awareness/Emotional Intel.

  • 3-1 - Intro
  • 3-2 -Scenario
  • 3-3 - In what ways does emotional intelligence coincide with Strategic Communications?
  • 3-4 - Discussion
  • 3-5 - Why might it be important for the law enforcement professional to recognize his or her own triggers?
  • 3-6 - Interviews
  • 3-7 - How might a preconceived idea that a person appears homeless set a negative tone for that interaction?

Core Communication Skills

  • 4-1 - Intro 
  • 4-2 -Scenario
  • 4-3 - What are some basic communication skills officers can use when interacting with protestors who are verbally uncooperative?
  • 4-4 - Discussion
  • 4-5 - What are some ways you might improve your ability to recognize your own triggers?
  • 4-6 - Interviews
  • 4-7 - Why might listening be the most important element of effective communication?

Crisis Recognition

  • 5-1 - Intro 
  • 5-2 -Scenario
  • 5-3 - How might a calm, professional approach relate to communicating with someone who is experiencing an apparent crisis?
  • 5-4 - Discussion
  • 5-5 - Why is it suggested that cognitive ability is diminished during a crisis situation?
  • 5-6 - Interviews
  • 5-7 - Why might it be important for officers to recognize potential causes of crisis situations?

Tools and Techniques

  • 6-1 - Intro 
  • 6-2 -Scenario
  • 6-3 - In what ways does the 8-Step Approach enhance the four tenets of Procedural Justice?
  • 6-4 - Discussion
  • 6-5 - In the 5-Step Approach, why might it be important to offer options?
  • 6-6 - Interviews
  • 6-7 - In what ways does Strategic Communications support de-escalation?

Strategic Communications: Instructor Video Scenarios

Stress Management

What is Stress?

The Causes of Stress

Recognizing Symptoms of Stress

The Impact of Stress

Developing Coping and Resilience Skills

Resources for Stress Management

  • 6-1 - Intro 
  • 6-2 -Scenario
  • 6-3 - Are dispatch personnel included in major incident debriefings in your agency?
  • 6-4 - Discussion
  • 6-5 - Within your agency, what ways can dispatchers be included in incident debriefings or counseling that they are not already?
  • 6-6 - Interviews
  • 6-7 - What resources are available in your area?

Surviving Deadly Assaults 2014

Preparation

The Dorner Incident

Post-Incident

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - Describe your agency process for officers who have been in an officer involved shooting.
  • 3-4 - Discussion
  • 3-5 - In addition to preparing for an incident, what can you do to prepare yourself for after the incident?
  • 3-6 - Interviews
  • 3-7 - What support services are available at your agency, and how do you access them?

Recovery

Life Assessment

  • 5-1 - Intro 
  • 5-2 - Scenario
  • 5-3 - How do you evaluate what is best for you after a critical incident?
  • 5-4 - Discussion
  • 5-5 - If you could not return to this job, what is your backup plan?
  • 5-6 - Interviews
  • 5-7 - What can we do as individuals and as an agency to support someone who decides to change careers?

SWAT Operations

*Redacted per GC Section 7922.000*

SWAT Update: Command and Control

Training Manager Orientation

Under the Influence (Drugs)

Cannabis And Hallucinogens

  • Intro
  • Scenario
  • 1-3 - In what ways would your approach differ or be similar to the primary officer's in this call?
  • Discussion
  • 1-5 - What steps can you take to differentiate uti subjects from those suffering from a medical or psychiatric condition?
  • Interviews
  • 1-7 - What additional investigative methods did this section reveal to you?

Depressants and Inhalants

  • Intro
  • Scenario
  • 2-3 - Describe safety issues present in this Scenario.
  • Discussion
  • 2-5 - How do your experiences with observable signs of inhalant use and influence differ with these officers?
  • Interviews
  • 2-7 - What investigative techniques will you begin using that you learned through these Discussions?

Narcotic Analgesics

  • Intro
  • Scenario
  • 3-3 - What conditions would cause you to have medical assistance dispatched?
  • Discussion
  • 3-5 - When is it appropriate to administer naloxone (narcan)?
  • Interviews
  • 3-7 - How can you determine if child abandonment or abuse charges are appropriate in uti cases?

Stimulants

  • Intro
  • Scenario
  • 4-3 - Describe the safety concerns present in this Scenario.
  • Discussion
  • 4-5 - It what ways might your approach to stimulant investigations differ from those with other drugs?
  • Interviews
  • 4-7 - Differentiate between someone experiencing drug influence and the legal threshold of being under the influence.

Dissociative Anesthetics

  • Intro
  • Scenario
  • 5-3 - What medical considerations are present in this Scenario?
  • Discussion
  • 5-5 - List the various transmission routes for pcp and other drugs and how to protect against them.
  • Interviews
  • 5-7 - What dangers exist with pcp beyond those found with other drugs?

Legal Considerations

  • Intro
  • Interviews
  • 6-7 - What common challenges at trial do officers face in drug-related cases?

Unmanned Aerial Systems (UAS)

*Redacted per GC Section 7922.000*

Use of Force: Totality of the Circumstances

Legal Standards

  • 1-1 - Intro
  • 1-2 - Scenario
  • 1-3 - What factors can you cite in this Scenario that justify a detention of the suspect?
  • 1-4 - Discussion
  • 1-5 - Explain why you would or why you would not pursue this suspect.
  • 1-6 - Interviews
  • 1-7 - Describe the importance of the "platform" in a police report documenting a use of force incident.

Resistance and Force Options

  • 2-1 - Intro
  • 2-2 - Scenario
    • Followup Text - End of part 1, pause for Discussion. Part 2 to follow.
    • Followup Video
  • 2-3 - How does the physical size disparity and gender difference influence the force options that are available to you?
  • 2-4 - Discussion
  • 2-5 - What does your policy say about what force options you can use and when?
  • 2-6 - Interviews
  • 2-7 - Identify and describe the three levels of force.

Totaling Up the Force Equation

  • 3-1 - Intro
  • 3-2 - Scenario
  • 3-3 - Describe the totality of the circumstances based on the Scenario you just watched.
  • 3-4 - Discussion
  • 3-5 - Describe and explain your understanding of the graham factors.
  • 3-6 - Interviews
  • 3-7 - What reference is made to the graham factors in your department use of force policy?

Make a Good Movie

  • 4-1 - Intro
  • 4-2 -Scenario
  • 4-3 - What is your department policy regarding citizens video recording your activities?
  • 4-4 - Discussion
  • 4-5 - Describe your understanding of "make a good movie"
  • 4-6 - Interviews
  • 4-7 - Why might it be important to document a hate incident even when it doesn’t rise to the level of a criminal act? And if it is important, what methods can be used to document these incidents?

Telling Your Story for the First Time

  • 5-1 - Intro
  • 5-2 - Scenario
  • 5-3 - How does the "force equation" relate to writing a report that documents a use of force incident?
  • 5-4 - Discussion
  • 5-5 - What are some of the reasons to be as thorough as possible in documenting all details of a use of force incident?
  • 5-6 - Interviews
  • 5-7 - How does the statement, "you only get one chance to tell your story for the first time," relate to any testimony you will later give?

Quick Links

Contact Us

Questions on POST Multimedia Products 
Strategic Communications and Research