Course Details

Course Title	Human Factors - Threat and Error Management
Date	9/15/2014
Provider	California Training Institute
Phone	707-968-5109
Email
Website	http://www.cti-home.com/
Location	Carlsbad
Credit Hours	4
Instructor(s)	Craig E. Geis
Method of Instruction	Workshop/Seminar
Approving Agency	Other
Course Syllabus	CTI Human Factors - Hourly.pdf

Course Description

PLEASE NOTE: This is a POST-certified course consisting of 16 hours of required instruction. It DOES NOT qualify for general CE toward licensure; however, it will qualify for 4 hours of POST-approved CPE credit.The program is useful in developing an understanding of the nature of human behavior with respect to error. Designed for both management and line employees, the course material is relevant for a wide range of law enforcement professional including, but not limited to: Sworn Officers, SWAT, Critical Incident Teams, Police Psychologists, Internal Affairs Personnel, Police Trainers, Administration Personnel, Dispatch, Fire, EMTs, and Aviation Crews. Our training emphasizes a pro-active response to error discovery and/or threat of human error within an organization. Participants learn how to apply the principles of TEM to predict and identify human error potential encountered in law enforcement operations, aviation operations, and emergency situations. Topics of discussion include Situational Awareness, Stress and Performance, Decision Making, Effective Communications in High Stakes Situations, and Leadership Skills.

Course Objectives

PLEASE NOTE: This is a POST-certified course consisting of 16 hours of required instruction. It DOES NOT qualify for general CE toward licensure; however, it will qualify for 4 hours of POST-approved CPE credit. ? Predict and identify Human Error potential and develop strategies for reducing error and controlling outcomes. ? Use TEM to analyze Safety Data and assist in conducting review boards. ? Assist in constructively assessing policies and procedures, based on knowledge of human behavior and Threat & Error Management. ? Conduct risk assessments for tactical operations (SWAT, high risk warrant service, etc.). ? Understand the relationship between situational awareness and mishap potential. ? Predict the performance of an individual or team based on a given level of situational awareness. ? Recognize the clues that can indicate the impending or actual loss of situational awareness and deploy the options available when it has been determined that situational awareness may have been lost. ? Understand the effects of stress on memory functions, performance and the decisionmaking process. ? Understand the common and uncommon causes of fatigue and identify the physical and mental symptoms and their affect on decision making. ? Apply three key decision types and understanding when and how they are typically used in routine and abnormal situations. ? Apply the key leadership principles to strategic and tactical decision-making. ? Enhance the professional standards/ internal affairs process (re: analysis of specific acts and implications for the organization).