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Management Study Suspension

At its meeting held February 8, 2018, the Commission approved the temporary suspension of new management study requests. As of February 8, 2018, the Management Counseling Bureau (MCB) will not accept new requests for studies from agency heads. This temporary suspension of new study requests will allow staff time to rework the management and supervisory courses offered by POST, as well as explore more efficient, effective, and conducive formats for the management study process. Agencies currently on the waiting list for management studies will be used as test subjects for the revised study process. POST MCB will resume providing management counseling studies and services, as per Penal Code 13513, once the mandatory and ancillary supervisory and management courses are updated, and a new management study process has been successfully vetted.

Management Studies

Management studies are conducted at the request of a local agency executive. A typical study focuses on organizational structure, property system, patrol workload and staffing, or records systems. Guidelines for requesting management counseling services can be found in Commission Procedure G-1, POST Regulations.

Management Counseling Services Application Process

Effective January 1, 2018 only online Management Counseling Services (MCS) applications will be accepted.  

Program Eligibility

Any POST-participating agency is eligible to request Management Counseling Services through the Management Counseling Bureau (MCB) at POST. 

These services are provided pursuant to Penal Code §13513,  which states in part, “"Upon the request of a local jurisdiction, the commission shall provide a counseling service to such local jurisdiction for the purpose of improving the administration, management or operations of a police agency and may aid such jurisdiction in implementing improved practices and techniques."

Types of Studies Offered

Evidence and Property Function

This study involves a review and analysis of an agency’s evidence and property function, including the following:  a review of agency written directives, organization, personnel, training, documentation and forms, safety, security, storage, evidence and property handling procedures, audits, inventories, inspections, and evidence and property disposition and purging.  The results/findings of the evidence and property function study will be documented in a written report that will be submitted to the agency head.

Organizational Structure/Staffing:

This study involves a review of the organizational structure of an agency, including the following:  divisional arrangement of the agency, management staffing patterns, operational span of control, staffing allocations, and workload responsibilities.  The results of the review will be documented in a written report that will be submitted to the agency head.

Patrol Workload and Staffing Allocation:

This study involves a quantitative and qualitative review of an agency’s patrol workloads to determine the appropriate number of officers needed to handle calls for service, and also to determine the best deployment of patrol staff for the agency.  The results of the study and relevant recommendations for change will be documented in a written report that will be submitted to the agency head.

Communications Dispatch Function:

This study involves a review and analysis of an agency’s communications/dispatch function, including the following:  a review of dispatch-related workload indicators, training, staffing allocation, scheduling, equipment and technology, and general operations.  The results of this study will be documented in a written report that will be submitted to the agency head.

Records Function:

This study involves a review and analysis of an agency’s records function, including the following:  a review of records function workload indicators, compliance with applicable law, organizational processing of records, training, staffing allocation, confidentiality and release of information, statistical reporting, records retention and purging, automation of records, and general operations.  The results of this study will be documented in a written report that will be submitted to the agency head.

Criminal Investigations Function:

This study involves a review of an agency’s criminal investigations function, including the following:  staffing allocation, training, available technology, and case management from determining solvability factors, to case assignment, through appropriate follow-up, until case closure.  Recommendations will be documented in a written report that will be submitted to the agency head.

Selected Counseling:

Selected Counseling consists of formal or informal discussions or conferences between administrators of an agency and POST staff in order to provide advice regarding a specific aspect/function of an agency.  The counseling may be provided with or without the preparation of a written report.  This study is usually designed to meet the special or emergency needs of a law enforcement agency.

Other:

An agency head may request any management counseling study by POST that is not addressed in the list of studies previously defined above.  The agency may request the study, specifying the scope of the study requested.  This request will be reviewed and considered by the POST Executive Director, who will either approve or deny the request based on staffing availability and topic expertise at POST.  If approved, the results of the study will be documented in a written report that will be submitted to the agency head.

Program Design, Methodology and Timelines

Management Counseling Services are typically offered to agencies on a first come, first served basis.  The following chart identifies key components and milestones that are found in most studies.  Studies may differ significantly in design, methodology, and duration based upon the needs of the requesting agency.  Once a consultant is assigned, they will discuss the proposed plan with the requesting agency before any work begins.

STAGE I STAGE II STAGE III STAGE IV

Scoping Session

  • Needs assessment
  • Interview with Head of Agency and relevant administrators
  • Development of scope of study

Data Collection*

  • Surveys, interviews
  • CAD Data
  • Site visits
  • Highly dependent upon the type of study conducted

Report Preparation

  • Draft will be reviewed internally
  • Submitted to agency for review and comment

 

Final Report

  • Submitted to agency head upon completion of study

 

 

Program Costs and Reimbursement

Management Counseling Services are provided free of charge to requesting agencies.

Urgency Exemptions

If an agency experiences a compelling need for a study due to a management crisis, the agency may request an urgency exemption.

To request an urgency exemption, the agency head must prepare a letter to the Bureau Chief of the Management Consulting Bureau providing a clear explanation of the urgent need being experienced.