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Supervisory Course

The 80-hour mandated Supervisory Course (Commission Regulation 1005) must be completed within 12 months of promotion or appointment to a first-level supervisory position. The Supervisory Course is organized under the following topics:

  • Accountability
  • Communications in a Diverse Workforce
  • Conflict Management
  • Counseling
  • Critical Incident Management
  • Decision-Making Models
  • Employee Relationships
  • Ethical Decision-Making
  • Evaluating Employees
  • Feedback: Giving and Receiving
  • Internal Affairs Investigations
  • Leadership Styles and Behaviors
  • Power and Authority
  • Recognizing and Documenting Employee Performance
  • Role Identification and Transition
  • Stress Management
  • Team Building
  • Training Employees
  • Values