Supervisory Course
The 80-hour mandated Supervisory Course (Commission Regulation 1005) must be completed within 12 months of promotion or appointment to a first-level supervisory position (equivalent rank of Sergeant). Exception: Quasi-supervisory position i.e. Corporals may attend a Supervisory Course, if authorized by the department head. The Supervisory Course is organized under the following topics:
- Accountability
- Communications in a Diverse Workforce
- Conflict Management
- Counseling
- Critical Incident Management
- Decision-Making Models
- Employee Relationships
- Ethical Decision-Making
- Evaluating Employees
- Feedback: Giving and Receiving
- Internal Affairs Investigations
- Leadership Styles and Behaviors
- Power and Authority
- Recognizing and Documenting Employee Performance
- Role Identification and Transition
- Stress Management
- Team Building
- Training Employees
- Values