Commission Regulation 1953 - Background Investigation
COMMISSION REGULATION 1953: BACKGROUND INVESTIGATION – PEACE OFFICER
§ 1953(a) GOVERNMENT CODE MANDATE
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Do background investigators need to be POST-certified?
Yes. Effective July 1, 2023, every background investigator shall satisfactorily complete POST-certified background investigation training prior to conducting investigations. NOTE: In California, third party background investigators (i.e., private contractors) must be licensed private investigators or attorneys (Business and Professions Code § 7520). These background investigators are also required to complete the background investigation training before conducting investigations.
§ 1953(b) BACKGROUND INVESTIGATION EVALUATION CRITERIA
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The regulation states that the POST Background Investigation Dimensions "shall be considered in the conduct of every peace officer background investigation." What exactly does "considered" mean?
The dimensions are intended to serve as points of focus for the background investigation itself, as well as for issues to be considered when preparing the narrative report. However, it is not necessary for the background narrative report to include a separate evaluation of the candidate on each of the ten dimensions, rather it should identify those that are relevant to the candidate personal history. All issues, including positive or negative behavior and/or potential biases, should be considered.
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The same ten POST Background Dimensions are for evaluating both peace officers and public safety dispatchers. Given the significant differences between these two jobs, how can the same dimensions apply equally to both classifications?
The job of peace officer and public safety dispatcher do involve very different duties, tasks and responsibilities. However, multiple job analyses have shown that both job classifications require many of the same worker attributes, such as integrity, stress tolerance, interpersonal skills, judgment, conscientiousness, and communication skills. Since these attributes are evaluated by investigating personal history, they form the basis of the pre-employment background investigation for both peace officers and public safety dispatchers.
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The regulation states that relevant sections of the Bias Assessment Framework "shall be considered in the conduct of every peace officer background investigation." What are the relevant sections?
The relevant sections of the Bias Assessment Framework (framework) are the personal history sections, including biased behaviors and bias-relevant traits and attributes. Chapter 2 of the Background Investigation Manual explains the framework and provides examples of this relevant personal history information.
§ 1953(c) PERSONAL HISTORY STATEMENTS
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Can agencies use an alternative form to the POST Personal History Statement (PHS)?
There is no alternative to the POST PHS. Effective July 1, 2024, the PHS shall be the Personal History Statement -- Peace Officer, POST 2-251 (1/2024), or an electronic PHS that is an exact replication of the questions contained in the POST 2-251.
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Can agencies develop a supplemental questionnaire to be used in addition to the required post phs?
Yes. In addition to using the required POST PHS, agencies may develop a supplemental questionnaire.
§ 1953(d) COLLECTION OF BACKGROUND INFORMATION: PRE AND POST CONDITIONAL OFFER OF EMPLOYMENT (COE).
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Commission Regulation 1953(d) states, "Nonmedical and nonpsychological background information may be collected after a conditional offer of employment (COE) is issued if it could not have been reasonably collected prior to the COE." Doesn't the background investigation have to be completed before a COE is extended?
In accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), no medical or other disability-related inquiries may be made during a background investigation that is conducted prior to a COE (pre-offer). Disability-related inquiries and assessments must be deferred until the post-offer stage. Although the bulk of the background investigation does not involve issues of disability, there are background areas of inquiry that must be deferred until the post-offer stage (e.g., inquiries related to the extent of past illegal drug use, the extent of past or current use of alcohol, use of sick leave, impulse control problems). Government Code section (GC) § 1031.2 provides for the collection of background information after after a COE if the information could not have been reasonably collected prior to the COE.
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So which parts of the background investigation can be conducted post-offer?
Commission Regulation 1953(d)(1) specifies non-medical and non-psychological background information may collected after a COE is issued if it could not have reasonably been collected prior to the COE, This may include:
- Official documents that cannot be obtained and evaluated in a timely manner during the pre-offer period, and,
- Information derived from contacts and interviews with references.
However, before implementing any change in the sequencing of the background investigation process, a formal opinion should be sought from the agency's legal counsel.
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Why can we not just extend a COE at the beginning of the background investigation process – like at the same time the candidate is directed to complete the PHS?
Because the legitimacy of the conditional job offer itself would be called into question (by the EEOC and/or the California Civil Rights Department) if the entire background investigation was conducted post-offer. To be considered "bona fide" (i.e., real), employers must evaluate all relevant non-medical information that they reasonably can obtain and analyze prior to extending the offer. It is difficult to argue that the completion of the PHS, or the request and in most cases the collection of birth certificates, transcripts, credit reports and other such documents cannot be done prior to the offer, since they are not medical and they generally do not take much time to acquire.
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How long must an agency wait for documents to be received before being able to extend a COE and continue with the background investigation?
There is no exact answer to this question, but where an unreasonable delay may exist and where a responding agency routinely takes several weeks or months to provide documents and waiting for these official documents will significantly increase the length of the entire hiring process.
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Are there any risks or disadvantages of conducting parts of the background investigation post-offer?
Since medical and other related topics cannot be addressed until after a conditional offer is extended, it would be difficult for a candidate to argue that s/he was discriminated against on the basis of his/her disability if the background investigation was conducted pre-offer. If the candidate is disqualified on the basis of a background investigation that was conducted post-offer, the agency should be prepared to defend the decision against assertions of disability discrimination.
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Must parts of the background investigation now be conducted post-offer?
No. Agencies are able to revise or retain their current background investigation process, provided that medical or disability-related questions are deferred until the post-offer stage. The sequencing of the background investigation is not a POST requirement.
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Can a polygraph examination be conducted pre-offer?
Yes, but if it is conducted pre-offer, no medical or disability-related questions can be included. For example, questions about the extent of past illegal drug use or alcohol consumption are prohibited. The common practice of asking candidates if they are taking prescription medication prior to the polygraph examination is also impermissible if the examination is conducted pre-offer, even if certain medications may affect test results.
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Could a third party background investigator ask disability-related questions during a pre-offer investigation, but refrain from sharing the responses with the department until the post-offer stage?
No. Third party background investigators must abide by the same pre-offer inquiry prohibitions as the employers.
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Can medical and psychological evaluations now be conducted pre-offer?
No. The medical and psychological evaluations must be conducted post-offer.
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At the pre-offer stage, a background investigator learns that the candidate was previously taken into emergency, temporary custody pursuant to 5150 W & I. How should the investigator deal with this information, since it certainly sounds medical in nature?
What the investigator cannot do pre-offer is further inquire into any area that could reasonably lead to the disclosure of medical information (e.g., why was the action necessary, what treatment was prescribed). However, it is important to forward this information to the department's psychologist/physician at the post-offer stage for follow-up, who will likely contact the candidate's health care professional. Even at the pre-offer stage, it is permissible for the investigator to address other, non-disability related issues associated with this incident (e.g., Did the candidate properly disclose having been taken into custody on the PHS?; Is the candidate legally eligible to possess a firearm (if required for this position?). Post-offer, however, job-relevant inquiries that are consistent with business necessity are permitted, as detailed below.
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At the post-offer phase, is it acceptable for the background investigator to collect medical or other information considered disability-related?
Yes. Although the evaluation of the candidate's medical suitability rests with the screening physician, there are medical and disability-related issues that are more appropriately evaluated by the background investigator, such as issues related to illegal use of drugs, alcoholism, job performance issues that may be related to a protected disability (e.g., sick leave, behavioral problems), or any follow-up investigation requested by the screening physician or psychologist. For example, the screening physician may ask the background investigator to make inquiries of employers or neighbors about occurrences where the candidate was observed to be incapacitated or suffering from other altered states of consciousness to verify the completeness and accuracy of the candidate's self-reports. There are also occasions where a candidate may have withheld information which should have been disclosed at the pre-offer stage, but is now revealed in a post-offer inquiry (e.g., identifying an employer not previously listed and where a worker's compensation claim was filed, illegal use of drugs much more recently than previously claimed). As a general rule, applicants are not permitted to lie or to withhold information which should have been lawfully disclosed. However, if the request for information was itself legally improper at the time asked, this "general rule" becomes less clear.
§ 1953(e) AREAS OF INVESTIGATION
(1) Employment Eligibility
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What constitutes acceptable proof of employment eligibility?
Proof of employment eligibility is any documentation identified as acceptable on the Form I-9, Employment Eligibility Verification, issued by the U.S. Citizenship and Immigration Services (USCIS). Employers can find additional information about the Form I-9 on the USCIS website.
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Can a hiring department require citizenship?
Yes. GC § 1031(a) states peace officers be legally authorized to work in the U.S. under federal law, but GC § 1031(g) and Commission Regulation 1950 permit the adoption of additional and/or higher standards.
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Can the same documents be used for proof of age?
If the documents provided for employment eligibility include date of birth information, they can also be used to verify age. If the documents produced for employment eligibility cannot verify age, then other official documents must be produced.
(2) Age Verification
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Is a hospital birth record or baptismal record sufficient documentation of age?
No. Hospitals and churches do not issue official birth certificates; government agencies do. The city/county/state registrar of vital statistics issues birth certificates that are acceptable to POST.
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The applicant reports never having had a government-issued birth certificate. Now what?
Although increasingly rare, this circumstance is not unheard-of, especially in cases of home-birthing and overseas adoption. While care must be exercised to assure that the applicant in question is not simply misinformed, the appointing agency should contact their POST Regional Consultant to discuss alternatives.
(3) Criminal Records and Other Qualifications Checks
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An agency properly submitted fingerprints, but, due to circumstances outside of their control, the returns have not been received. Is the demonstration of effort sufficient for compliance inspections?
No. The compliance inspection requires a return showing that the candidate has no disqualifying felony conviction or other disqualifying criminal history, and is eligible to possess a firearm.
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If a peace officer candidate was previously fingerprinted by the department for a different classification of employment (e.g., community service officer, dispatcher), is it necessary for the department to fingerprint the individual again?
Yes, because peace officer applicants have unique reporting and disclosure requirements (as well as a firearms clearance requirement). Even if the individual has been in the department's continuous employment since last having been fingerprinted, peace officer candidate fingerprints need to be submitted, requesting Federal Bureau of Investigation, Department of Justice, and Firearms Clearance checks.
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If a candidate was convicted of a felony as a juvenile, are they ineligible to become a peace officer?
In California, all felony-level convictions in juvenile court are considered misdemeanors, regardless of the nature of the offense. Exceptions would be where a juvenile is certified, tried, and convicted as an adult in California, or if the juvenile was convicted under the federal system. In the latter case, a Certificate of Rehabilitation from the U.S. Department of Justice must have been granted to the candidate in order to vitiate the felony conviction.
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Must peace officer candidates disclose juvenile records that occurred after they were 15 years old if they have been sealed or expunged?
This remains a matter of interpretation, and one which has not been definitively resolved in the courts. While, as a matter of law, peace officer candidates are generally held to a higher standard of performance than applicants for non-peace officer positions and the courts have held that expungements are ineffective when considering a peace officer, this principle may not apply when a juvenile record has been sealed or expunged pursuant to Penal Code (PC) § 851.7.
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Why is there a difference between the peace officer PHS (2-251) and the dispatcher PHS (2-255) on questions about detentions, arrests, and convictions?
California Labor Code (LC) § 432.7 prohibits prospective employers from considering a history of arrest (or detention) that did not result in a conviction; however, it exempts employers of peace officers and other criminal justice agency personnel from this prohibition. Therefore, criminal justice agency employers could require the same arrest history for their public safety dispatcher and peace officer candidates. However, there are a substantial number of public safety dispatcher employers in the POST program that are not criminal justice agencies as defined in the PC. Creating two separate POST PHS forms for public safety dispatchers would have been confusing, so the dispatcher PHS that was created was designed to be lawful to administer to all public safety dispatchers, whether they are applying to a criminal justice agency or not. With the concurrence of agency legal counsel, criminal justice agency employers of public safety dispatchers may consider amending the POST PHS to include inquiries about detentions or arrests that did not lead to convictions.
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Are there any differences between the criminal convictions that peace officer and public safety dispatcher candidates must disclose, even if they are both applying to a criminal justice agency?
Yes. Certain offenses carry with them the opportunity for diversion and even expungements (e.g., PC §§ 1000.4 and 1210). Peace officer candidates must, by statute, disclose these offenses, public safety dispatcher candidates may not be required to disclose them. It is one of the reasons why it is inappropriate to use the peace officer PHS (2-251) for non-peace officer positions. Employing agencies must also recognize that non-peace officer applicants may also be legally entitled to deny specified criminal convictions pursuant to LC § 432.8 where such a conviction occurred more than two years ago.
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Are there arrests and/or convictions that need not be reported to a private employer, but that are required to be reported by peace officer or public safety dispatcher candidates?
Yes. Convictions set aside under PC § 1203.4 must be disclosed to a public agency employer, but do not have to be disclosed to a private employer. Both peace officer and public safety dispatcher candidates must provide information about their arrests/convictions that have been set aside under this provision of law.
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On the verification of Qualification for Peace Officer Appointment (Form 2-355), it indicates a National Decertification Index (NDI) query needs to be confirmed. Is this for all applicants?
No. The NDI query is a request that is specific to applicants with previous peace officer experience only. It is submitted to identify if there are any pending negative actions or complaints against an officer.
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Where in the Background Narrative Report does the NDI query results need to be located?
In the Background Narrative Report, the NDI query results must be inserted under Criminal and Other Qualification Records Checks - Local, State, and National. In the background file, documentation must be located in Tab C.
(4) Driving Record Check
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What documentation is required from the Department of Motor Vehicles (DMV)?
POST requires a written driving record history from the DMV or another official driving record. To request an official DMV record, the applicant will need to complete a DMV INF 1125 and submit it by mail or by visiting a DMV office. The online driving record is not acceptable. Law enforcement may request the driving record using the DMV INF 252. The record shall be dated not more than one year prior to the date of employment.
- Is the DMV kiosk printout an official driver record?
No. The kiosk does not provide an official driver record. Due to the lack of ability to verify the identity of the person using the kiosk, certain information is not included on the printout.
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What is included on the DMV driver record?
Driver records include all reportable information, as required by California Vehicle Code (VC) § 1808. As a general rule, in California, infractions/accidents remain on a record for three years, misdemeanor offenses/two-point incidents for seven years, and driving under the influence and hit-and-run incidents for ten years.
(5) Education Verification
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What if the applicant is not a high school graduate?
An equivalency test is acceptable proof of meeting the high school graduation requirement. The California Department of Education website provides a list of alternative equivalency tests. The Test Assessing Secondary Completion (TASC) was offered as an alternative until January 2020. As such, it would still be acceptable as proof of high school completion, if it was completed prior to that date.
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If a private school is listed on the California Department of Education (CDE) website does that mean it meets the GC § 1031(e) requirement of being an "accredited or approved"high school?
No. The CDE does not accredit or approve private schools; it merely lists those that have filed private school affidavits with the department. Therefore, to meet the requirements of GC § 1031(e), a private school must be accredited or approved by a regional accrediting association or an association/organization holding full membership in the National Council for Private School Accreditation (NCPSA), the National Federation of Nonpublic School State Accrediting Associations (NFNSSAA), AdvancED (or Cognia), or the Council for American Private Education (CAPE). If the school does not meet the above criteria, the applicant will need to satisfy the education requirements in another way as outlined in GC §1031(e).
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If a candidate was educated outside of the U.S., whether it be high school or college, does this create a problem?
There are a limited number of foreign schools that would meet the criteria stipulated in Government Code § 1031(e). These would include overseas schools operated by the Department of Defense, foreign schools accredited by an association recognized by one of the accrediting agencies recognized by the Secretary of the U.S. Department of Education, or one of the four additional associations that oversee the accreditation of private institutions (i.e., NCPSA, Cognia (formerly AdvancED), CAPE, and NFNSSAA).
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A candidate reports that he graduated from a public high school in New Orleans, Louisiana in 2001, but the school was destroyed by Hurricane Katrina, and there are no records available. The candidate has a diploma and a picture is in the school's yearbook. Is that enough?
Unfortunately, it is not. If official records are not available through any other source (e.g., the State of Louisiana), and this candidate does not have any of the other qualifications outlined in GC § 1031(e), they will need to complete a GED or other approved high school equivalency test.
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A candidate reports having been "home-schooled" outside of California. What documentation will be required?
This can be a very complicated process, since not all states regulate home-schooling. The individual will have to provide the equivalent of an official transcript recognized as proof of graduation by the state in which they were home-schooled or meet the other educational requirement options outlined in GC § 1031(e). In general, individuals who are home-schooled in California do not meet the high school graduation requirement and would have to meet the educational requirements through other means outlined in the GC.
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A candidate has had their educational transcript evaluated by a service indicating that the education is equivalent to U.S. standards. Will the evaluation meet the requirements of GC § 1031(e)
No. Having a transcript evaluated for equivalency does not meet the education requirements outlined in GC § 1031(e). The educational institution itself must be accredited or approved by one or more of the recognized accrediting bodies.
(6) Employment History Checks
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The POST PHS asks peace officer candidates to list all employment, yet the regulations only require an investigation of employment history over the past ten years. Why the discrepancy?
POST regulations require the investigation of a peace officer candidate's past ten years of employment. There may be circumstances, however, where an agency feels the need to investigate beyond that ten-year period because of answers furnished on the PHS, such as an indication of significant disciplinary problems, terminations, prior police experience, etc.
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Some past employers maintain records only for limited periods of time, others cease operations, and still others even decline to respond to those requests even if they are legally required to do so (i.e., GC § 1031.1). What does POST require the prospective employer to do in these instances?
To satisfy POST, every contact with a current or past employer, even an unsuccessful one, needs to be documented. The extent to which the department is willing to pursue remedies under the law to attempt to obtain this information is governed by the department and their legal counsel, not by POST.
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If a present or former employer of a peace officer candidate within the past ten years refuses to or is unable to provide information, can the agency opt not to appoint the candidate?
Satisfactory documentation of the effort to verify past employment is discussed above. It is up to the agency to decide the impact of its inability to obtain meaningful (or any) information from a present or former employer, and POST's compliance responsibilities do not extend to candidates whom the agency chooses not to appoint.
(7) Relatives/Personal Reference Checks
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Must every contact listed on the PHS be contacted?
The number of contacts that are initiated is largely up to the common sense and good judgment of the investigators and their reviewing authorities. In general, more contacts are better than few, but investigators and their agencies are ultimately responsible for determining to what length an investigation must go. Every contact attempt should be documented.
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What happens when contacts do not respond?
Document even the unsuccessful attempts. Not every person or entity contacted will respond to a request for interview, return a telephone call, or complete and return a questionnaire. The duty to cooperate with background investigations is a matter of public policy; however, except in very narrow circumstances, there is no legal obligation to do so.
(8) Dissolution of Marriage Checks
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Why does POST require proof of dissolution of marital status even in instances where the candidate has not remarried?
Besides helping establish legal rights of survivorship or medical decision-making, dissolution documents can contain highly relevant information concerning a candidate's character or financial well-being. Restraining orders, allegations of domestic violence, property settlements, and continuing financial obligations may be detailed in such documents.
(9) Neighborhood checks
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What constitutes a neighborhood check?
A neighborhood check is not merely a restatement of a candidate's residential history. Rather, it includes contacting a sufficient sampling of neighbors (and landlords), both past and current, to determine if any job-relevant behaviors can be identified and documenting those contacts. A neighborhood check must be conducted regardless of the length of time the candidate has resided in the neighborhood. (Please note that security provisions in some housing complexes may not permit neighbors to be canvassed. Therefore, information gleaned from the property owner may be all that is available.)
(10) Military/Selective Service Checks
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Is willful failure to register with the Selective Service an automatic disqualifier?
Not for POST, but the prospective employer may make that determination. Federal law (Title 50a U.S. 622(g)) specifies that it is the grantor of the privilege (i.e., the employer) who determines the penalties (if any) for a willful failure to register.
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What should the investigator do if the candidate claims they never received a DD-214 long form?
With the exception of some entry-level separations, virtually anyone who enters military service will be issued discharge documents at their time of separation. If the candidate possesses a DD-214 "short form", it is almost inconceivable that they were not issued a "long form", as well (they are generally stapled together). Currently, inquiries directed to the Army and Air Force generally produce less comprehensive replies. However, most recent veterans can obtain copies of their separation documents online. (NOTE: Reserves who are/were not part of active military service may not receive a DD-214 upon separation. Rather, they will receive different separation documents.)
(11) Credit Records Check
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Since the employment reports obtained in a typical credit check do not have things such as credit scores, how are these reports supposed to be assessed?
Credit scores generally have little to do with one's suitability for employment; in fact, that is one of the reasons why the major credit reporting agencies do not include those numbers on employment documents. A credit check is performed to determine a candidate's credit standing with lenders, as an indication of the candidate's dependability and integrity. Although an important area of investigation, the evaluation of a candidate's behavior regarding the handling of finances must be careful and judicious. In some instances, outwardly negative information may involve legal rights an even factors that are completely outside of the candidate's control. Financial opportunities can be limited as much by race, gender, marital status, and even geography as by the willful acts of the candidate. It is therefore critically important to understand the full circumstances surrounding any apparently negative financial information.
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Can a candidate be disqualified based on a recent bankruptcy?
Bankruptcy is a legal right and is protected by federal law (Title 11 U.S. Code). The mere fact that someone has undergone bankruptcy, even very recently, does not mean that they are disqualified. Investigators should inquire into the circumstances and behaviors which led to the bankruptcy filing, and what, if anything, it may indicate about the candidate's integrity, impulse control, conscientiousness, or other aspects of candidate suitability.
§ 1953(f) BACKGROUND INVESTIGATION UPDATES
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Is a background update just an abbreviated background?
No. It is a supplement to the original background investigation to bring the original documentation current by accounting for changed circumstances or the passage of time. The update provision is intended to avoid requiring departments to engage in unnecessary, duplicative investigating.
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Commission Regulation 1953(f)(1)(A)(1) includes a provision for the conduct of an abbreviated (updated) background investigation for a peace officer candidate who is returning to the same department after a voluntary separation. Are there also abbreviated medical and psychological evaluations for officers who are returning to the same department?
No, there are no medical and psychological evaluation "updates." The officer must undergo new evaluations.
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Commission Regulation 1953(f)(1)(A)(2) includes a provision for the conduct of an abbreviated (updated) background investigation for a peace officer candidate who is transferring, without a separation, to a different department within the same city that maintains a centralized personnel/background unit. Are there also abbreviated medical and psychological evaluations for officers transferring to another department within the same political subdivision?
No, there are no medical and psychological evaluation updates. The officer must undergo new evaluations. This would apply to interim chiefs transferring between departments as well.
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If a public safety dispatcher is a peace officer candidate for the same department, can the department conduct an updated background investigation?
Since the dispatcher was originally investigated for a non-sworn position, and the requirements are different for a sworn peace officer position, the dispatcher must undergo a new background investigation, including completing a peace officer PHS. However, areas of investigation that could not have changed since the previous background investigation need not be repeated (e.g., birth certificate, school transcripts, military records). However, every area that may have new information (or that would be conducted differently for a peace officer vs. dispatcher) will need to be investigated, including fingerprints, DMV records, and credit checks, as well as a neighborhood check (even if the individual has not moved), contacts with supervisors, spouses, etc. All background information needs to be included in and/or appended to the peace officer background package. New medical and psychological evaluations are also required.
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Can a department still opt to undergo a complete background even if the circumstances allow for an update?
Yes. The "update" provision is expressly provided for POST-participating departments who have already conducted (and have retained) a complete background that demonstrates a candidate's ability to meet all current and existing POST standards and statutory requirements, and, where the department does not feel the need to start all over. A department may, at its own discretion, desire to conduct an entire new background.
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Will a background update be acceptable if the department no longer maintains the original background?
No. The department must still be in possession of the original background, and that background must demonstrate that the candidate meets all requirements in existence at the present time of appointment/reappointment. Together, the original background and the completed update must satisfy the applicable POST selection regulations and state law.
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Can supporting documents in the original background be used again for a background update?
Yes, in some cases. Some documents have no "shelf-life" (e.g., a birth certificate, high school transcripts after graduation, etc.) and therefore there is no need for the same department to collect this information again. Required documentation that is time-sensitive (e.g., criminal history checks, credit reports, driving records), must not be more than one year old.
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Will fingerprints have to be re-submitted during a background update?
If a candidate is seeking re-appointment to the same department and the department previously notified the DOJ that it was no longer interested in this individual, fingerprints will have to be repeated. Reprinting is also required for a candidate who was previously fingerprinted for a non-peace officer position, even for the same department, as DOJ/FBI reporting requirements are different.
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For an investigation update to be considered complete, is it necessary to re-contact the same individuals who were questioned during the original background investigation?
Yes, if, since the completion of the original background, circumstances have changed or sufficient time has elapsed to justify a new assessment (e.g., a spouse previously contacted may now be an ex-spouse, or an employer may have had sufficient time to form new opinions about a candidate's suitability).
§ 1953(g) DOCUMENTATION AND REPORTING
(1) Background Narrative Report
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Does POST require a specific documentation and reporting format for the narrative report?
Yes. The background investigator shall summarize the background investigation results in a narrative report that includes sufficient information for the reviewing authority to extend, as appropriate, a conditional offer of employment. The report shall include sections that summarize relevant Background Investigation Dimensions and any findings of behaviors, traits and/or attributes that may be relevant to bias per the Bias Assessment Framework. A sample template (Sample D.1) and sample complete narrative report (Example D.1) are available.
- Must investigators use the POST-developed Background Narrative Report template?
Use of the template is not required, rather it is to serve as a guide for the sequencing of the narrative report. Commission Regulation 1953(g)(1) mandates the order of the narrative report which includes separate sections for the background investigation dimensions and the bias assessment information, followed by the 12 areas of investigation as sequenced in the regulation. The template format follows Commission Regulation 1953 and provides descriptions of the information that should be included in the sections. This is to provide consistency across background investigation reports to ensure that all areas of investigation are being addressed ad that department heads, psychologists, and POST consultants have access to all relevant narrative information in a single, cohesive narrative report. The template is available in editable Microsoft Word format with the sample background investigation forms on the POST website.
- Can additional sections be added to the Background Narrative Report, such as a candidate biographical section?
The template provides the 14 mandated areas that must be included sequentially in the narrative report, per the regulation. It does not prohibit including additional relevant information. For example, investigators may wish to add a candidate biographical section at the beginning of the background narrative report or include a miscellaneous section at the end addressing other areas that may be relevant, such as agency-specific information. A supplemental candidate information template has been developed as a complement to the background narrative report. If desired, this information could be added to the larger background narrative report and/or included as a supplemental page to the report. As with the Background Narrative Report template, the Candidate Information template is provided in editable Microsoft Word format with the background investigation samples on the POST website.
- Why is the format of the narrative report not the same as the POST background investigation tab order?
The POST background investigation tabs are not mandated, nor are they a replacement for the narrative report. The tabs are intended as a background organization tool. As such, each tab serves a specific purpose. Tab A is where the comprehensive background narrative report would be placed. The remaining tabs contain the documentation that supports the information obtained in the narrative.
(2) Retention
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Does POST regulate how long a department must retain the background reports of candidates who were not hired?
No. POST's authority extends only to peace officer appointments. However, the GC (and in some cases, the EEOC/California Civil Rights Department) have specific record-keeping requirements associated with the applications of those who were not hired. Per GC 12946, any and all applications, personnel, membership, or employment referral records shall be kept for a minimum of four years after the files are initially created or received or action taken. If a department is notified of pending litigation regarding a background, no documentation should be excised from the file before resolution. Caution and consultation with the department's legal counsel should be exercised before disposing of any personnel records.
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Must an investigator's handwritten notes be preserved along with the rest of the background?
If an investigator's notes are rough drafts of material faithfully and entirely reproduced in the background file, they do not have to be maintained. However, if the notes are the only record of information obtained, they would be subject to the same retention requirements as any other aspect of the background investigation.
(3) Information Access
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Must departments share background information with other departments?
Yes. As stated in Regulation 1953, information must be furnished to those conducting background investigations of peace officer candidates on behalf of other law enforcement departments except as provided by statute (i.e., GC § 1031.1). This information shall only be utilized for investigative leads and the information shall be independently verified by the prospective department to determine the suitability of the peace officer candidate.
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Must certain portions of a background investigation be withheld?
Yes. Local and state criminal history summaries, for example, may not be shared with private parties conducting backgrounds (PC §§ 13302-13303), and DMV home address information may not be shared with anyone who does not have access to a California Law Enforcement Telecommunications System terminal (VC § 1808.45). The ADA prohibits the release of medical information to other prospective employing departments (Title 29, Code of Federal Regulations § 1630.14(b)(1)). In other instances, a legally insufficient release form may bar the release of other information (e.g., credit records, education transcripts). This is an area where the involvement of the department's legal counsel should be consulted for guidance.
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Does POST dictate what access candidates have to their own background reports?
No. This is a question which must be resolved by the department's legal counsel, as both state and federal law may control some issues of disclosure.